Privacy Policy
Privacy at relvonax
relvonax is operated by Guangzhou Baofu Media Co., Ltd. Throughout this Privacy Policy, “Company,” “we,” “us,” and “our” refer to that company operating the relvonax brand.
We value the trust you place in us when sharing personal information. We are committed to protecting that information and providing a dependable, transparent shopping experience.
This policy describes how personal information is collected, used, stored, processed, and shared when you browse our website, order products, or communicate with our team. By accessing or using the website, you acknowledge that you have read this Privacy Policy.
Who Operates This Website
Brand Name:
relvonax
Legal Company Name:
Guangzhou Baofu Media Co., Ltd.
Business Address:
Room 417, No. C0116, 4th Floor, Nos. 34 & 36, Xinxin Avenue South, Xintang Town, Zengcheng District, Guangzhou, Guangdong
Customer Support Email:
service@relvonax.com
Information Collected Through Your Interactions
The information we collect depends on how you use our website and services. It may come directly from you, be gathered automatically during browsing, or be received from trusted third parties.
Details You Choose to Share
You may provide personal information when making a purchase, opening an account, requesting customer support, subscribing to communications, or joining a promotion or survey.
Depending on the interaction, this may include:
- Your name and email address;
- Phone number;
- Shipping address;
- Billing details;
- Payment-related information;
- Order records;
- Messages exchanged with customer support.
Technical and Browsing Information
Cookies, pixels, log files, and similar technologies may automatically collect information when you visit our website, including:
- Your IP address;
- Browser type;
- Device details and operating system;
- Pages viewed;
- Interactions with website features;
- Referral information;
- Shopping activity.
We use this information to keep the website functioning, improve its performance, understand customer behaviour, develop our products and services, and provide relevant content and marketing experiences.
Information Received from Service Partners
Trusted third parties may provide us with information in connection with their services. These parties may include payment processors, analytics providers, marketing platforms, and advertising partners.
The information received may help us process transactions, improve your experience, understand website usage, and deliver relevant services.
Third parties handle information in accordance with their own privacy policies and applicable laws.
Analytics and Advertising Technologies
We may use external analytics and advertising services to understand customer interactions and improve the services we offer.
These services may use cookies, pixels, web beacons, and similar tracking technologies. Each provider maintains its own privacy practices, and we do not control its independent handling of data.
Cookies and Their Purposes
Cookies are small data files saved on your device. They help website features operate and support your browsing experience.
We may use the following categories:
- Necessary cookies: Support essential functions such as the shopping basket, checkout, and website security.
- Analytics cookies: Help us understand how the website is used and improve performance.
- Preference cookies: Remember your preferences.
- Advertising cookies: Measure advertising results and help present more relevant advertisements.
Your browser settings allow you to manage cookies. Disabling them may affect how certain parts of the website work.
Managing Advertising Preferences
Available privacy tools and browser settings may allow you to adjust your preferences for personalised advertising.
Choosing to opt out of personalised advertising does not prevent all advertisements from appearing. You may continue to receive general advertisements.
Privacy Signals from Your Browser
Some browsers offer signals such as “Do Not Track”. As there is no universal standard for responding to these signals, our website may not respond to every request.
Where applicable law requires us to recognise or process a privacy request, we will follow the relevant requirements.
Protecting Personal Information
We use reasonable security measures intended to protect personal information from unauthorised access, misuse, or disclosure.
No method of online transmission or storage, however, can be guaranteed to provide complete security.
Information Relating to Children
Our website is not intended for children younger than 13, and we do not knowingly collect personal information from children.
Please contact us if you believe a child has supplied personal information to us.
Updates to This Policy
Changes to our services, business operations, or legal requirements may lead us to revise this Privacy Policy from time to time.
Any updated policy will be published on this page.
Privacy Questions and Contact Details
If you would like to ask about this policy or our privacy practices, please contact us using the details below.
Customer Support Email:
service@relvonax.com
Brand Name:
relvonax
Legal Company Name:
Guangzhou Baofu Media Co., Ltd.
Business Address:
Room 417, No. C0116, 4th Floor, Nos. 34 & 36, Xinxin Avenue South, Xintang Town, Zengcheng District, Guangzhou, Guangdong